Your First Call for HR Solutions
At FirstCall HR Solutions, we help small businesses build strong foundations through practical, people-focused HR support. From employee handbooks and workplace policies to hiring assistance and compliance guidance, we provide the tools and expertise businesses need to confidently manage their workforce.
We understand that business owners wear many hats, and HR can quickly become overwhelming. Our goal is to simplify the process by delivering customized solutions that protect your business, support your employees, and help your organization grow.
Whether you’re hiring your first employee, updating outdated policies, navigating workplace challenges, or looking for ongoing HR support, FirstCall HR Solutions is here to help.
Based in Southeast Kansas and serving clients both locally and remotely, we’re committed to providing reliable, responsive, and professional HR services tailored to your unique business needs.
Let us handle the HR so you can focus on what you do best—running your business.
Our Approach
At FirstCall HR Solutions, we believe effective HR should be practical, proactive, and tailored to your business. We take the time to understand your organization, your workforce, and the challenges you face so we can provide solutions that align with your goals.
Our process begins with listening. Through a discovery conversation, we identify your needs, assess potential risks, and develop a clear plan of action. From there, we work alongside you to implement HR solutions that are compliant, efficient, and sustainable.
Whether you’re establishing foundational policies, improving hiring practices, addressing employee concerns, or strengthening overall workplace operations, our focus is on delivering straightforward guidance and real-world solutions—not one-size-fits-all recommendations.
We strive to be a trusted partner for business owners by providing responsive support, practical expertise, and a commitment to helping your business succeed.
Our Services
Your First Call for HR Solutions
HR Foundation Setup
Perfect for brand-new businesses.
Employee files setup
Required labor law posters
New hire paperwork packets
Basic HR compliance review
HR forms library
Employee Relations Support
One of the most common reasons owners call HR.
Employee complaints
Workplace conflict resolution
Documentation guidance
Corrective action coaching
Termination support
Performance Management Systems
Struggling with managing employee performance?
Performance review forms
Goal-setting processes
Manager coaching
Performance improvement plans (PIPs)
HR Compliance & Risk Management
This can be added post-audit to correct deficiencies.
Compliance action plans
HR document reviews
FMLA/ADA guidance
Wage and hour compliance reviews
Recordkeeping audits
Recruiting & Hiring Support
Expanding beyond talent acquisition to include:
Interview guides
Candidate scorecards
Hiring process design
Offer letter templates
Recruiting platform optimization
Employee Handbook Updates & Maintenance
More than just initial handbook creation:
Annual handbook reviews
Policy updates as laws change
Custom policy additions
HR On-Call Retainer
Put us on retainer to assist with reoccurring HR tasks including:
Email support
Phone consultations
HR question assistance
Monthly compliance check-ins
Ongoing advisory services
Supervisor & Manager Training
A great add-on service.
Interviewing training
Documentation training
Harassment prevention awareness
Leadership fundamentals
Difficult conversation coaching
& so much more! We customize your HR experience based upon your company’s needs.
Meet your Consultant
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BRIANA KING
FOUNDER & CONSULTANT
Briana King is the founder of FirstCall HR Solutions, bringing over six years of human resources experience and a Bachelor’s Degree in Business Administration. Her background includes supporting workforce operations, employee relations, policy development, recruiting, onboarding, and compliance in both military and civilian environments.Through FirstCall HR Solutions, Briana partners with small businesses to build strong HR foundations, streamline people processes, and provide practical guidance that helps organizations stay compliant and focused on growth. Her mission is to deliver straightforward, reliable HR support that business owners can trust when they need it most.
